At MAN TAARAA Collections, we take pride in the quality and craftsmanship of our jewellery. Each piece is meticulously designed and inspected to ensure it meets our high standards.

1. No Refund Policy

We do not offer refunds on any purchases. This policy is in place because we are confident in the quality  of our products.

2. Exchange Policy for Damaged Items

If your jewellery arrives damaged due to transit, we will gladly offer an exchange. To qualify for an exchange:

• Notification: Contact us within 48 hours of receiving the damaged item.

• Unboxing Video: Provide an unboxing video that clearly shows the damage upon opening the package. This helps us assess the issue and process your exchange promptly.

• Return Shipping: Once approved, you will need to return the damaged item to us. We will cover the shipping costs for the replacement item 

Please note that exchanges are only applicable for items damaged during transit.

4. Conditions for Exchange

To be eligible for an exchange:

• Original Condition: The item must be unused and in its original packaging.

• Proof of Purchase: Provide the original receipt or order confirmation. 

Items that show signs of wear or alteration are not eligible for exchange.

5. Exchange Process

To initiate an exchange:

1. Email us at support@mantaaracollections.com within 48 hours of receiving the item.

2. Include your order number, a description of the damage, and the unboxing video.

3. Our team will review your request and respond within 2 business days with further instructions.

6. Shipping for Exchanges

• Return Shipping: Customers are responsible for the cost of shipping the damaged item back to us.

• Replacement Shipping: We will cover the shipping costs for sending the replacement item to you.

7. Contact Us

For any questions or concerns regarding our return and exchange policy, please contact us: