• Return Shipping: Customers are responsible for the cost of shipping the damaged item back to us.
• Replacement Shipping: We will cover the shipping costs for sending the replacement item to you.

To initiate an exchange:

1. Email us at support@mantaaracollections.com within 48 hours of receiving the item.
2. Include your order number, a description of the damage, and the unboxing video.
3. Our team will review your request and respond within 2 business days with further instructions.